Customer Testimonials
My service technician was great, friendly face.
Update! John Sinclair personally took care of this matter and made it right. Apparently Nissan dropped the ball but John Sinclair has personally taken care of it. Buyer Beware! I ordered an accessory for my new vehicle and 6 months of excuses later I still do not have my order and have asked for my money back to which I was met with more excuses as to why I can't get my money back. Extremely deceptive and criminal! At this point, I'd simply like my refund!
Outstanding customer service, clean environment, very friendly. Will definitely recommend this place to anyone.
Great experience from the beginning to the end😁
Very friendly and very professional 👏 will always do business with John Sinclair Nissan.
Everyone was super nice during our time at the dealership.
Love our nissan Rouge we had a great experience when we purchased it at John Sinclair April did an excellent job of making the purchase as smooth as possible. She was extremely knowledgeable in the process. Will be happy to recommend April to friends and family.
The service staff was friendly, well informed and kept us informed every step of the way.
Friendly, helpful staff. Always answers questions. Excellent service!
This dealership provided a most enjoyable, professional and easy experience from start to finish. Everything was done remotely which was awesome. They secured exactly the car I wanted and with a great deal on top of that They worked with my timeline. The service Ray, Marshall and Tim provided was excellent. I would highly recommend doing business with this company.
Amazing place to do business with! The staff was great and would high recommend Visiting them for your next vehicle purchase.
Excellent
All staff were very friendly and accommodating. Garrett and Kim were very helpful and patient with meeting our needs! Definitely recommend
I highly recommend John Sinclair Nissan. They made, what is usually a crazy stress filled activity, a very fun and pressure free event. Ashley (my sales person) was professional but also human. It wasn’t all about the sale, she made sure I was happy with the car. Financing portion was clear, and again didn’t add charges without explanation or permission. This was the best experience I have had buying a car. I would recommend this place to anyone but especially to those who have any social anxiety
This is the 3rd vehicle I have bought from John Sinclair. Customer service is top notch! They go out of their way to take care of you. The only issue I have is that the car I bought had pinstripes which I was charged for I am not a fan of them and they look awful. I am getting my vehicle ceramic coated so it will always look like this!
They have absolutely great people to work with at John Sinclair! Salesman Amir was great at helping the process go smoothly and finding me what I wanted for a great price. I found exactly what I was wanting and they were super willing to figure out a deal where everyone was happy. One of the easiest processes for buying a car I’ve ever been involved in. Will definitely look for my next car at John Sinclair and recommend anyone looking for a car to as well!
I had a nice experience when I had my vehicle serviced there
Quick, extremely nice and professional.
I had the best experience ever getting a car. April was amazing and I would go back in a heartbeat!
Everyone at John Sinclair was helpful!! when they didn’t have the car I wanted available on the lot they searched and were able to get me exactly what I wanted. April communicated with me before and even after the sale I was happy with everything!! he was taking him for help me navigate through the financial paperwork and warranty information, they couldn’t have made it any easier for me!
By far the easiest and most pleasant auto purchase I've ever made. The level of customer service was top notch! Thank you all for making this a positive experience for us!
@John Sinclair Nissan, this was our best car-buying experience! The staff is friendly and kind. Our purchase was seamless! Thanks, Berrimand James Breeden III and Marshall Currin! You're AAA+ for customer service! Check this dealer out for your next vehicle!
The service was good, fast and friendly. The only complaint I have is the way I did not receive the discount for a returned battery because it was charged good enough. I was told the battery was the reason for my starting issues and I needed to purchase a new battery. But since I charged the battery before coming to the service department so I could drive 30 miles without issues I could not receive the discount.
Had some communication issues at first but they made everything right and took care of my vehicle
I had a good experience. There was a miscommunication between the service technician and myself. The service tech was able to quickly resolve the issue on his own without having to call in a manager. I was satisfied and he was super friendly!
On Thursday, Oct 10, 2024, my wife had a Dr’s appointment in Cape. After the appointment our 2019 Armada wouldn’t start. Upon receiving assistance from Hospital Security I took the vehicle to John Sinclair Nissan. The service department was very professional and friendly. I was given a prompt appointment early that afternoon. They had a solution for the non-starting issue and we were back on the road to Farmington. I was very pleased with the service we received and will definitely use them again in the future.
Ashley and the sales manager did awesome when helping me buy my new car and financing Would recommend this business to all my family and friends.
Very friendly staff and prompt service!
Ray Council was absolutely the best! No high pressure sales tactics. After test driving multiple vehicles we found the ONE! Terry Hill Jr helped us understand the technical components of the truck. Marshall, finance department, made that process so easy. Everyone at John Sinclair Nissan Cape Giradeau MO made us feel like we were family!
April and Marshall you guys vibe was great we appreciate you guys great customer service. April keep being amazing we love Mrs Pearl lol Sincerely, Que and Julius Salley
This team went above and beyond to get me into the perfect vehicle. No pressure to settle for anything less than what I wanted and no pressure to get me into something I couldn't afford. I am so thankful i went inside on a random Saturday and drove off the lot on Wednesday extremely happy.
Just bought a new Pathfinder here! Berri, Ray and Marshal made it fun, pleasant, no pressure, and gave me a good deal on top of it! Highly recommend these guys! After purchase there were a few things I didn’t know how to use so I went back twice (my fault-not theirs), none of them made me feel bad about coming back and Ashley stepped in to help while Berri was busy. I met a few other men I talked to (General Manager & another salesman-Taylor(?)) who were both very helpful as well. Highly recommend!
John Sinclair Nissan in Cape Girardeau treats customers right. They are professional, courteous, and make you feel like a member of a family. I highly recommend them for anyone looking to purchase a vehicle or have one serviced.
The most pleasant people i ever bought a vehicle from very nice people
Had an overall great experience they were very attentive and knowledgeable! I left there feeling confident that my car is in good hands 😊
Staff was courteous, helpful & timely. Kept me informed during visit & ensured service was completed as expected. We have used John Sinclair Nissan for all our maintenance & repair needs & would highly recommend to others. Shearry K
What a wonderful experience it was purchasing our 2023 Nissan pathfinder from here. There was no pressure in purchasing the vehicle and our salesman Garett Thorne was very helpful and knowledgeable about the vehicle and it's features. We got there a 5pm and was on the road with our new vehicle at 7:30. Not to mention they close a 6pm but stayed for us to finish our purchase without hesitation. Highly recommend buying from here.
Hannah and the service department have always and continue to go above and beyond for me. They never try to upsell me and they are very honest and thorough. They work with me on things and keep open lines of communication. I highly recommend them!
Everyone was super helpful and made the process of finding my dream car more simple and less stressful! We were greeted by Berri as soon as we arrived, and immediately started looking for cars. They have great payment plans for whatever is suitable for each and every customer. I 100% recommend going to John Sinclair Nissan for any automobile needs that includes repairs. I now own a 2023 Nissan Altima SL AWD with the help of Berri and the rest of the staff of John Sinclair Nissan!
Nissan placed my TPMS Sensors in my Toyota Tacoma after a tire and wheel upgrade. The Toyota Dealership, where my truck was bought new, wanted an outrageous amount to do the job. I contacted Nissan and got the job done for a fraction of the cost Toyota wanted. The folks at Nissan did a great job with my truck, very professional team.
Emma, provided awesome customer service. The most painless and quickest service I have experienced!
MARSHALL AND APRIL IS THE BEST !!! THEY ARE SO FRIENDLY THEY WILL TRY AND TRY TO GE YOU INTO A CAR TO SEE YOU SMILE...
Charlie Foster is such a great salesman. He is such a nice guy and made sure I understood everything with no pressure.
The entire staff was an absolute pleasure to work with
Very polite and friendly place work with me to find payments that work for me. Just to add I had my 4 year old son with me and the sales representative made sure he had a great experience as well
Nicest people! Prompt, efficient service. Miss the car wash!
To me service after the sale is critical. The service that I received from this dealership is top shelf. Not only is the Nissan Pathfinder that I bought there a phenomenal vehicle, But the courtesy, the perfectionism and the attention to detail by both of sales and the maintenance staff is impeccable. I’ve bought my last two vehicles from them, And rest assured, my next vehicle will come from them as well. Outstanding job all of the staff at John Sinclair Nissan. Well, done. A special thanks to Emma, Thank you very much much.
Emilee Shumpert was our sales contact. she was amazing and made the whole process easy.
Everyone was prompt, friendly and professional and have earned my business.
Had a great first time experience. I will definitely be using them for future services. Michael Walley was very friendly, helpful, and the service I received far surpassed my expectations. Oh and they have TWINKIES😋! 🌟🌟🌟🌟🌟
I had an oil change performed on my 2118 Ram 3500 which was given to me when I purchased the truck. Work was preformed as expected. It did take a little longer than expected but I understand they are not use to working on Ram trucks and they did apologize for taking additional time. Very pleased with the service
Nice, friendly and helpful.
Emilee at John Sinclair Nissan was absolutely amazing at helping me find my new car! She was beyond helpful and wonderful!
Helpful, nice they were on a whole the nicest people I have dealt with. They made purchasing a car a pleasure. Highly recommend them.
They made purchasing a new vehicle very easy, from start to finish.
I got a 24 nissan rogue everything was fast and easy thanks to Ashley
Great experience overall; fast processing, friendly service, and everything was done very easily. No hassles to jump through. Would highly recommend.
I was greeted as I was coming in. Emma was very knowlegable of all the my Nissan was going yo be checked out on.
Very attentive and friendly service. They work as a team and generously put forth the effort to get me where I wanted to be so I could leave happily with a new car. Answered all my questions, even if they were particular. I can say I have never done business with a dealership so friendly they felt like your next door neighbor. If the price is right, I would love to do business again with them on my next new car purchase.
Ashley and the team were fantastic! Normally I don’t like looking for a car because of how pushy salespeople can be, but everyone was kind and considerate during the whole process. They also worked very hard to find us a payment that fit our family’s needs and did it with smiles on their faces! Highly recommend!!!
I purchased my first Nissan! I was scared at first but Ray was patient, funny and kind. It took me a minute to post but .. finally! Lol. I like to thank Ray and finance department. Ugh.. I can't remember her name but she gave me some helpful advice. I would definitely recommend J.S.
Good customer service and loads of help with all the bells and whistles that I am not familiar with. Very patient and courteous. I am sure we will need more instructions and help with all the gadgets.THANKS A LOT!!!!!!
Purchased a Ford Eco Sport,Garrett Thorne was the salesman,I couldn't have imagine a more positive experience..everyone I came in contact with were the friendliest,courteous and helpful, I was really impressed. I didn't feel pressured at anytime, every one was knowledgeable and listened when you spoke to them, I will definitely try to send people your way ! Thank you for being so kind and patient with me .
Most pleasant car buying experience I ever had! Ashley Griggs was absolutely amazing to work with! I highly recommend John Sinclair for all your car buying needs!
Leased a 2024 Nissan Kicks! Dealer gave me all the information I need to make my decision with no pressure to buy. All people whom I death with we very respectful & professional
Very friendly and understanding staff, not pushy for you to buy a car. Very helpful during vehicle selection process.
Awesome services!
Great service! Ray is awesome!
Always a great visit when going in for service, they treat you like a guest in their home.
This place has amazing people to work with and a very friendly environment. Emilee was a bright cheerful person as well, always had a smile on her face.
Ashley did a wonderful job helping me find a new car! They worked with me and were very nice!
They are very friendly and all ways asking if they can do more to help and always do good work