Customer Testimonials
Buying my new 2025 Nissan Murano was a great experience , Amanda and Ray are the best , I highly recommend them, just ask for either one of them when you stop in , they have a great selection , very knowledgeable and gave me a great deal! They make the buying process easy and fun! I love my new car
This is my first experience with John Sinclair Nissan in Cape Girardeau and to say I'm impressed is an understatement. The team is full of knowledgeable staff that are very respectful of your time. Terry Hill worked hard to essentially answer all my questions and get me in a new Sentra CV all through texts around my crazy schedule. He worked with Marshall to make sure they could get me up and running when I came in. The process took less than an hour and I couldn't be more impressed with the professionalism and transparency throughout the process! ...
Charlie was so helpful throughout my two week process of finding my 2021 Volkswagen Atlas! He had amazing communication and checked every other day throughout the process as well! This is my third vehicle he has helped me with! When I went in to pick it up. Everyone in the dealership had a smile on their face! It was an easy and super fun day! Thank you!!
Ray Council and the Complete Team at John Sinclair Nissian are the best! Excellent choice when looking for that hot new ride! Customer service and the complete experience was Perfect! A big THANK YOU to the John Sinclair Team..
This is my first time leasing a vehicle. I was very nervous, and only had myself financially. Charlie Foster and Kim Alcorn are the DREAM TEAM! I had no auto credit history, and they made magic happen! This means so much more than a new car for my family. I will always bring my business here.
We purchased a Pathfinder Rock Creek today and Ashley G and Kim made the process sooo easy! We were in and out, they made it easy, simple and stress free! 10 out of 10 recommend!
I never had such an enjoyable experience buying a car. The sales team and manager were terriffic! I will never buy an American brand car after buying a Nissan. I can't believe I get much better gas mileage with a much larger Nissan SUV than a much smaller Ford or Chevy with a much smaller engine!
They are efficient, they keep you informed of the process and cost of service before and along the way. The waiting area is comfortable and the WiFi is good.
Emma is great! Oil change and tire rotation went quick. Of course, they always have something else they recommend.
I have never been to such a low pressure dealership. The staff were all friendly and helpful. Garrett was amazing as was the finance guy. 10 out of 10 recommend if you are in the market for a new Nissan. John Sinclair Nissan is the best dealership I have ever been to.
We took our 2023 Nissan Rogue in for a Oil change and tire rotation. Had Amazing Service and met John Sinclair. Him and his team went way beyond the best customer service.
Recently bought a new 2025 Armada, which is PACKED with so much technology, it is has been somewhat overwhelming. In less than a week of purchasing, I thought my ProPilot had stopped working. John Sinclair Nissan was able to get my vehicle in within a few days. Upon arrival, they took my Armada back and had the problem fixed within 30-45 minutes. I had my Trailer Assist setting on. While this setting is on, the rear Sonar is off (which makes sense because the trailer would cause the sonar to continuously detect something near to the rear). So, if the Sonar ...
Thanks Emille and all the fine folks at John Sinclair Nissan for a 5 star experience. Love my 2023 Nissan Maxima Sr.
The John Sinclair Nissan team did a phenomenal job with my search for a vehicle, finding the year and model I wanted, and making sure I was in and out with no hassle or delays on day of purchase. Emilee, Mitchell, and their Sales Manager Ray all were courteous, patient, and knowledgeable—answering all my questions and ensuring I understood my vehicle choice inside and out and presented all options available. I’ll be starting with this John Sinclair team for all future vehicle searches/purchases. Thanks again, everyone!
Great Service! I always choose Nissan. Thank you Emma!
They are great to work with! The sales staff, and finance dept. are top notch! Just bought my 3rd vehicle from them, and every time, the experience is quick, and seamless. TRUSTWORTHY and HONEST, are key, and they get a 10 out of 10 from me! S. Cooper
I just moved to Cape and few months ago so I had no previous experience with this Nissan service center. I am so pleased with the service and the communication was excellent. Great follow up.
I was very satisfied with the business results and the office care
Services excellent. Got in right on time and was finished when they said it would be.
I came to the service department with a warning message issue. My vehicle was throughly checked and I was assured the issue was resolved. I am very satisfied with my service and will return for other issues if there is a problem.
We traded vehicles at John Sinclair. They were great to work with . Recommended.
I would absolutely recommend John Sinclair they made my car buying experience the greatest they were so friendly and walked me thru the process BIG BIG SHOUT OUT TO... EMILY AND MARSHALL
Everyone at John Sinclair Nissan was friendly and worked to get me exactly what I wanted on my new car! Emilee and all the staff made it a great experience!
I love this dealership! I love the caring, kind and compassionate employees. Everytime i go in to the dealership i am greated with exception customer service and they did a great timely job fixing my car!
Attention to detail and fixed my Xterra quickly
I had car trouble last week & needed a new car. I could’ve walked right in & taken the one I liked that day because Ray remembered what type of car I liked & helped me decide which one would meet my needs . I went home to shop around and still ended up with the first one Ray showed me. The staff is amazing Ashley helped us get aquatinted with the bells & whistles of the new ‘24 Nissan Murano. I have bought from Ray before & I’m happy to do business with him!
Wonderful experience from start to finish! Ashley Griggs was just a delight to work with, in fact, every employee in the store portrayed exemplary professionalism while maintaining a familiar or even a family atmosphere! But especially enjoyed Ashley's willingness to go above and beyond, even coming in on her day off to ensure things went smoothly! Mr Sinclair you have a wonderful staff!
My experience at Nissan has been good. They get you in and out in a timely manner.
Hannah in the service department went above and beyond helping me get my Nissan Rogue back. She provided excellent customer service and provided helpful feed back and support to ensure I received proper knowledge of the options I had available !!!!
Everyone treats you with a friendly welcome everytime I've been there. They treat you like family. I've never gotten this from any other dealership.
Let me just say this, From the time I stepped foot on site, I had an excellent customer service experience. My saleswoman, Ashley Griggs was the most helpful, No pressure, Informative, thoughtful sales person that I’ve ever dealt with on a car lot. She asked all the right questions to get the information that she needed to help me best and then she gave me options complete with monthly payments and financing info without running my credit just based off of the credit score that I shared with her. I decided to take some time and think about my ...
I had a great experience with the service department at John Sinclair Nissan! I have never used a dealership before for repairs and I had a warranty. Hannah was wonderful! She walked me through what I needed to do and she dealt with the warranty company. Initially they were not getting correct diagnostic data so they decided leaving it overnight and rechecking it the next day to be sure there were no other problems - thank goodness they did because there were other problems! Hannah and others that I spoke with were all very helpful and pleasant and did not ...
From the time I met Ray and Emilee until my new car was delivered, my experience was most enjoyable. The inclement weather caused delay but didn't affect the outcome. They keep offering to help with any questions I may have. Thank you Ray and Emilee!!
Knowledgeable staff great service everytime!!
Best service department in town. 5 stars all around!
The staff at John Sinclair Nissan treated us like family and were fun to work with. I highly recommend this dealership. A wonderful experience!
They are very helpful dealership an answers any questions you have an helps you out the very best way they can!
Every one was friendly they kept me informed of everything that was going on and took care of me.
Always outstanding service especially Ms. Kim and Mr. Charlie that go the extra mile. Our experience is that they are still invested in our Nissan experience even way after the sell. They call and check on how the vehicle is performing.They went through extra efforts setting up autopay for seniors that struggle with technology. They sent for roadside when we had tire blowout. They text for holidays and birthdays. They treat us to snacks including homemade chocolate chip cookies with xtra chips. Who does this???? John Sinclair Nissan Family. And the service department is stellar. Outstanding service from start ...
10/10 My favorite Nissan dealership! Come see Emma, Hannah and Michael in the service department for all your vehicle needs! They're awesome!
Charlie was a great help’
Very helpful and friendly! I requested a certain car and they found it and got it for me!!
All the staff were friendly and helpful and professional.
So thankful for Charlie at John Sinclair Nissan. He made everything as easy as could be! Love my Nissan!
They are so easy to work with very quick and seamless transaction and treat you such care
We have bought two used vehicles from Nissan and we will continue to come back and do business with them. I would definitely recommend. They have always went above and beyond for us !
Every person at John Sinclair Nissan were extremely knowledgeable and helpful in every step of our car buying process. Shopping for a college car during the holidays isn’t the most pleasant experience but the service received made the task much more enjoyable.
Awesome experience. Our salespeople were great!!! I would recommend John Sinclair Nissan of Cape anyone.
Best car buying experience I've ever had! Emilee was very informative about the vehicle and extremely helpful! She even put my temp tag on for me and gave me a full tank of gas. Marshall is probably the most professional, yet personable person ever! Thry made me feel like family from the moment I walked in the door. I can't wait to come back for service!
My service was handled great. They went above and beyond trying to help us. Thank you John Sinclair Nisson.
They were very nice
My husband and I had been looking for a vehicle that would be reliable and would fit all the needs of our family. We found it at John Sinclair Nissan! Our sales rep, Ashley, was so kind and informative, it put our minds at ease. Marshall helped us with the financial side of our purchase and explained all of our options that would fit us best. We drove off the lot with a beautiful vehicle and I would recommend John Sinclair Nissan to anyone and everyone looking for a great vehicle and wonderful service and experience!
The service was good.
Very nice staff
Quick on servicing a recall on my car. Great customer service from the team.
we have had excellent service after the sales at John Sinclair Nissan .... highly recommended
Professional and efficient service!! My overall experience was great and the waiting room was nice and comfy 🥰
They kept me informed and got my car repaired in a timely manner.
They fixed the problem quickly. The bill was reasonable.
First time coming to Nissan for an oil change and the service I received was phenomenal! They have free snacks and coffee in the waiting area along with a tv. The sitting area is very relaxed and comfy, and I left with a complimentary bottle of wine! 🍷 I will definitely recommend them! Thank you John Sinclair! Oh I forgot to mention they do absolutely everything! Oil change, tire rotations, inspections, wheel balancing, etc!! Give them a call 🤙.
Excellent service!! Highly recommend!
My only complaint is it took over 2 hours for oil change and tire rotation.
April Hudgens is the best person you can have to help you make purchasing a car the easiest and most enjoyable process it can be! She shows she really cares about the experience her customers receive! Marshall made the paperwork part a breeze! It’s also a bonus working with “dog people!”
My shopping started online, browsing their inventory. Found my dream car but was wishy washy during my initial conversation with Ashley. There was no pressure from her end, and when I reached out to test drive and revisit the idea, she was prompt and accommodating. She was very informative about the process (which was outrageously simple) and worked around my hectic schedule, making sure the process was efficient. Ashley elevated so much stress I had about making sure a big purchase. Then Marshall was delightful through the paperwork, he asked all the right questions and answered all of mine and ...
This is our 3rd car from John Sinclair this year. This time they located the car that I wanted and had it there the same day! I love my new car and this is the easier dealership we’ve ever worked with. If you decide to come here you won’t regret working with Ray, April and Kim!
My service technician was great, friendly face.
Update! John Sinclair personally took care of this matter and made it right. Apparently Nissan dropped the ball but John Sinclair has personally taken care of it. Buyer Beware! I ordered an accessory for my new vehicle and 6 months of excuses later I still do not have my order and have asked for my money back to which I was met with more excuses as to why I can't get my money back. Extremely deceptive and criminal! At this point, I'd simply like my refund!
Outstanding customer service, clean environment, very friendly. Will definitely recommend this place to anyone.
Great experience from the beginning to the end😁
Very friendly and very professional 👏 will always do business with John Sinclair Nissan.